lb99 Responsible Gaming —
Keep the Fun Within Limits
Entertainment is truly enjoyable only when it stays in control. lb99 gives you all the tools you need to play safely and mindfully.
Why Is Responsible Gaming So Important?
Online gaming is a legitimate form of entertainment — but anything in excess can be harmful. lb99 believes every player should enjoy gaming within their own budget and time. Our goal is not just to provide a great gaming experience — but to ensure that experience never has a negative impact on your personal, family, or financial life.
Gaming should always be for entertainment, not as a way to earn income. When gaming becomes a source of stress, taking a break is the wisest choice. At lb99, we give you that option — on your terms, at your pace.
On this page you will learn what the signs of problem gambling are, how to set deposit limits or activate self-exclusion, and where to get help if needed. lb99 is always here for you.
lb99 Safety Features
To help you stay in control of your gaming, we have built these tools directly into your account.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately and can be lowered right away.
Time-Out
Temporarily pause your account for anywhere from 24 hours up to six weeks. During this period, login, deposits, and betting will not be possible.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once activated, your account cannot be reactivated before the specified period ends — no exceptions.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically log you out and send you an alert notification.
Activity Report
View a detailed report of your transactions, bet history, and total spending at any time. lb99 records all your activity to ensure full transparency.
24/7 Support
For any concerns or issues, contact lb99 via live chat or email. Our specialist team is ready to assist in both Bengali and English, around the clock.
Recognise the Signs of Problem Gambling
If any of the signs below appear in your behaviour, take a break and seek help.
Spending more than your budget and feeling the urge to place even more bets to recover losses.
Hiding your gambling from family or friends, or lying about it.
Unable to focus on daily tasks, work, or studies — your mind is constantly on the game.
Wanting to stop playing but being unable to — repeatedly trying and failing to control yourself.
Borrowing money, dipping into savings, or using someone else's funds for gambling.
Feeling restless, irritable, or mentally drained when not gambling.
How to Set Limits?
You can activate your safety tools in just a few steps from lb99 account settings. All changes take effect immediately.
Log In
Log in to your lb99 account and go to the dashboard. Click on your profile icon in the top right corner.
Open the 'Responsible Gaming' Section
Inside account settings, find the "Responsible Gaming" section. All safety tools are available there.
Choose Your Preferred Limit or Break
Deposit limit, session time limit, or self-exclusion — choose one or more options based on your needs.
Confirm
Save the settings. Changes will take effect immediately and you will receive a confirmation message. If you have any trouble, contact 24/7 support.
Get Help If Needed
If you have difficulty changing settings on your own, the lb99 support team will help you directly — without any judgement or questions.
How Does Self-Exclusion Work?
Self-exclusion is a powerful tool that keeps you completely away from the lb99 platform for a set period. Once activated, even you will not be able to access the account before that period ends.
While self-exclusion is active, no bonus offers, promotional emails, or marketing messages will be sent from your account. Our system will automatically stop all promotional communication to you.
If you wish to reactivate your account after the period ends, you will need to contact the lb99 support team and go through a specified waiting period. This ensures the decision is well considered.
Your balance remains safe during exclusion and is withdrawable once the period ends. The minimum withdrawal amount at lb99 is ৳500.
Need Help? We're Here
If gaming feels like it is getting out of control, do not fight it alone. lb99's support team is with you 24 hours a day, 7 days a week — in both Bengali and English. Talk to someone, take a break, and set the limits you need.
lb99 Responsible Gaming Policy
lb99 believes the gaming experience should always be positive. We never want our platform to be a source of hardship in anyone's life. That is why we have core principles that we strictly follow.
We never present gambling as a way to earn money. Every game depends entirely on random outcomes, and no strategy or method guarantees a win in the long run. All games on lb99 ensure fair play and every transaction is secured with SSL encryption.
We actively work to identify players who may be at risk. If unusual behaviour or playing patterns are noticed, our team automatically takes precautionary steps and reaches out directly when needed.
If you believe someone you know is struggling because of gambling, contact the lb99 support team to help them. We will do our best to provide maximum assistance while maintaining confidentiality.
Welcome to a Safe Gaming Environment
Enjoy entertainment responsibly — explore lb99's games section, FAQ, or homepage.